Getting to the Bottom Line

E01: Collect the Cash with Dee Bowden

May 1, 2024 Comments Off on E01: Collect the Cash with Dee Bowden

Episode Overview

In this inaugural episode of Getting to the Bottom Line, host Stephanie Smith chats with Dee Bowdin, author of Collect the Cash, about the vital connection between sales, cash flow, and business success. Dee shares her journey from recovering $6 million for a company to creating a system that helps businesses prevent cash flow crises.

They discuss why “the sale isn’t complete until the cash is in the bank,” tips for handling overdue payments with confidence, and how systems, mindset shifts, and grace can transform your collections process. Packed with relatable stories and actionable advice, this episode is a must-listen for business owners looking to strengthen their financial foundation.

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Show Notes

Welcome to the first episode of Getting to the Bottom Line! In this episode, Stephanie Smith is joined by Dee Bowdin, author of Collect the Cash, to dive into one of the most critical aspects of running a business: managing cash flow and ensuring you get paid. Dee shares her incredible journey of collecting $6 million for a small business and how it inspired her to help others prevent cash flow disasters.

What You’ll Learn in This Episode:

  • Why “the sale isn’t complete until the cash is in the bank.”
  • Dee’s four-step framework for collecting payments: problem-solving, customer service, gratitude, and relationship building.
  • Tips for following up on unpaid invoices with professionalism and confidence.
  • How offering payment plans and extending grace can preserve client relationships and cash flow.
  • The importance of having systems to track receivables and avoid costly write-offs.

Dee also provides relatable examples, such as her cell phone story, to highlight the importance of having systems in place to ensure smooth payment processes. If you’ve ever struggled with collecting payments or maintaining steady cash flow, this episode is packed with actionable tips to help you take control of your finances.

Resources Mentioned:

Connect with Dee Bowdin:

Don’t Miss Out!
Listen now to learn how to go from “What had happened was…” to “How do we win?” and take the first step to improving your cash flow!